Thirteen Eleven Fourteen

Orders are dispatched from Gold Coast, Australia using Australia Post.

We dispatch five days a week and aim to process all orders within 24hrs. 

Custom-made products to order may take a little longer to dispatch. 

On weekends & public holidays, orders will be processed next business day. 

WE’RE COMMITTED TO ENSURING EVERY PURCHASE LEAVES OUR CUSTOMERS COMPLETELY HAPPY!

If for any reason you’re not completely satisfied, we offer a 100% refund on the purchase price when items are returned within 30 days. 

We also provide a 30 day exchange, replacement, or a partial refund policy on all our clothing for any manufacturing defects or issues. 

To submit a warranty claim or request a return, please visit our Returns & Exchanges page