Returns & Exchange

Our Happiness Guarantee to You

 

We’re committed to ensuring every purchase leaves our customers completely happy!

If for any reason you’re not completely satisfied, we offer a 100% refund on the purchase price when items are returned within 30 days. 

We also provide a 30 day exchange, replacement, or a partial refund policy on all our clothing for any manufacturing defects or issues. 

Please note that our guarantee does not cover change of mind, damage from improper washing or wear and tear.

We have a clear and straightforward returns policy for returns, exchanges, and refunds.

 

To begin the process, please reach out to us at info@ivdvinylco.com.au

 

• Items must be returned in their original, unworn, and unused condition.

• You must contact us within 30 days of your purchase to initiate a claim.

• Postage costs for returns or exchanges will be your responsibility.

• Warranty claims are handled individually, based on the circumstances.

 

*Please note: Promotional, Custom and SALE items are final and are not eligible for return, exchange, or refund.